Web23 de mar. de 2024 · But body language can enhance our verbal messages and solidify what we are telling others. Facing someone with eye contact or taking notes while … WebBody language is a powerful tool when dealing with customers. Gestures, facial expressions, and postures can help to convey emotion, empathy, and understanding. This will help build rapport between the customer and the business. Body language is key to not only knowing how the other person feels but also how we feel about ourselves.
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